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  • Metrowny.com is the online version of 29 Metro Group publications which are distributed throughout Buffalo, Niagara Falls and Western NY, including the Metro Source and Retailer as well as your local Pennysaver. Everything you love about our papers can be found right here online. You can browse our hundreds of Buffalo classifieds, Niagara Falls classifieds & WNY classified ads and job listings, and read about news happening in your local communities and towns. We have news covering the Buffalo Sabres and Buffalo Bisons as well as high school and college sports. You will also find some fun interactive elements on our site, such as our Blow Off Steam section where people from all over Buffalo, Niagara Falls and WNY come to get whats bugging them off their chest. Don't forget to check out our Buffalo, Niagara Falls & WNY community events calender where you can find fun things to do and exciting places to go as Fall has arrived. We even have garage sale listings and a local business directory. We invite you to become a part of our website, because Western New York is your community and Metrowny.com is your website.


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    Report Abuse
    Posted: 2009-11-06

    Public Employees

    I went to the Rath Building yesterday to get my NYS benefits card. I was unfortunately laid off two months ago and applied for food stamps so I can feed my family, which includes two small children. We called our case worked and were told to come to the 4th floor and our card would be waiting. It wasn't there so we had to go to another floor and wait in line for about 45 minutes to give them our name; nothing else, just our name. We were then told to go back to the 4th floor and wait to be called. Then we had to wait another two hours to get our card. While waiting, we saw one man get yelled at by a county employee because she thought the 4 in his social security number was a 9. People were being berated by workers the entire time. When we asked why this was taking so long, we were told to sit down because "when you come here, you have to wait a long time." All this because someone forgot to mail us our benefits card a month ago! If this was a private company, every one of the employees I spoke with would have been fired for providing terrible customer service and being rude to the customers. I didn't ask to be laid off and need food stamps to feed my family. Please treat those who are a little down on their luck like the human beings we are!

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